New Ambient Home app rollout

Exciting news! Over the coming months we are going to be rolling out our new and improved Ambient Home app for residents.

Residents in communities with the following supported devices have been invited to try out the new app. As we add support for additional devices, we’ll include additional communities. Bookmark this page and check back for updates.

Supported now

• Locks
• Door codes
• Activity history
• PDK integration

Coming soon

• Thermostat control
• Light and plug control
• Sensors and notifications
• Connect hub to Wi-Fi
• Doorbells
• Google Nest integration
• ButterflyMX integration

How residents can get started

We’re messaging them directly, but if you have residents who want to learn more about the new app or join the beta, send them to: https://www.ambientproptech.com/support/resident/new-ambient-home-app.

Residents can have both the current Ambient Home app and the beta installed at the same time, so nothing they rely on today disappears while the new app catches up.

What these improvements mean for you

• A platform you can trust, top to bottom. While Ambient is reliable for most residents, a read through our app reviews reveals that’s not the case for everyone. Being reliable for most residents is not good enough, so we’ve been working hard to hunt down and fix problems in every layer of our product from our cloud services, to our hub software, to our apps.
• Built-in device status and troubleshooting for faster resolutions. When something goes wrong, the app now tells the resident exactly what's happening and how to fix it. That means fewer "it's just not working" tickets landing on your desk with no starting point.
• Spanish language compatibility: The app now automatically switches to Spanish based on your residents' phone settings.

Now also seems like a good time to let you in on a little secret: We're not stopping here. The staff experience is next! Want to help shape the tools we build for you? Schedule a time to talk to us.