Staff support
Non-Ambient door codes
Instructions for staff notifications and management of Non-Ambient door codes.
Access control integration with ProdataKey (PDK)
Ambient’s integration with ProdataKey (PDK) frees your staff from having to issue and track physical keys and fobs and enables your residents to instead use the Ambient Home app.
Staff recovery door codes
Staff can use recovery codes in the event that a Level Hub or Lock is offline.
How to view amenity common area and amenity access history.
How to view resident access history for amenities, common areas, and unit access.
How to use the manager dashboard to unlock common area and amenity doors
Unlock common area and amenity doors from your computer.